Grand pianos —
dismantled, carried, rebuilt

Because that is the only position in which the structure takes the load properly. Resting on its straight case side, the weight sits on the strongest edge of the body while the frame and soundboard are relieved. Standing on its three legs in a moving vehicle, every braking manoeuvre and every bump would act as leverage straight into the leg fixings — which is exactly where badly transported grands break. On its side, in the skid, it is safer than in your living room.

Yes, always. First the lid comes off or is locked, then the lyre with the pedals, then — with the grand already tilted onto the padded skid — the three legs. Every screw, pin and fitting goes into a labelled box that travels with us and never stays in the vehicle. At the destination the same sequence runs in reverse. The action, the pin block and the strings are not touched.

Because on its side it is only about 60 to 70 cm wide instead of 145 to 155 cm. Lying on the skid, a baby or parlour grand fits through almost every Viennese flat door and down most period staircases. Doors are rarely the problem — landings are, because we need the diagonal to swing the skid. That is exactly what we check on your photos before quoting a price.

Only when the staircase and lift cannot take the diagonal of the grand lying down — with very tight spiral stairs, for example, or attic flats. Size alone does not decide it: even large grands usually travel down the staircase just fine. If it really will not work, the instrument takes the route through a window, balcony or terrace — whether that would apply to your move is something we can tell from your photos in advance. A crane job starts at around 380 €; standing space, the permit and any road closure are settled before you book, not on the day.

Yes, that is part of the price. We set it on its legs and lyre, align it where you want it, check that it stands without rocking and test pedal travel and lid mechanism. On request we set it straight onto felt or castor cups so the parquet does not suffer. Tuning itself is not included in the transport price — but on request we are happy to arrange it: we work with an experienced piano tuner, sensibly two to four weeks after acclimatisation.

After an on-site survey and individual planning, yes. An instrument of this class is not routine but a special project: five carriers, the long skid, planned access and its own time window. Whether and how the move can be done well is something we clarify honestly in advance — and the figure is in the quote before you decide.