A piano is not a piece of furniture with strings attached. It weighs 150 to 500 kilograms, it has a lacquered surface that records every scratch, and inside sits a cast-iron frame under about twenty tonnes of tension. We move nothing but instruments like that — with our own piano skid, trained carriers and a fixed price you know in advance.
✓Fixed price from photos✓Fully insured with Wiener Städtische✓Old buildings without a lift are our daily business✓Dismantling & reassembly included
Request your fixed price
A few quick choices — we reply with a binding fixed price.
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Thank you for your enquiry!
We will get back to you with your fixed price — usually the same working day.
Piano transport✦Grand piano transport✦No lift, no problem✦Piano skid✦Dismantling & reassembly✦Crane✦No-stopping zone✦Vienna & surroundings✦Fully insured✦Fixed price from photos✦
Piano transport✦Grand piano transport✦No lift, no problem✦Piano skid✦Dismantling & reassembly✦Crane✦No-stopping zone✦Vienna & surroundings✦Fully insured✦Fixed price from photos✦
Everything around the instrument
Three services, one crew. Whatever you need, you keep the same contact person from the first enquiry to the moment the instrument stands in its new place.
Why a removal company should not just take the piano along
The biggest challenges are not on the road. They are in the twelve metres between the apartment door and the vehicle — which is exactly where routine and improvisation part ways.
A removal crew moves thirty pieces of furniture in a day. We move one single instrument and plan access, number of carriers, skid, tipping angle and set-down points for it. This is not a side service next to the moving business; it is the only reason this division exists.
✓Trained carriers who feel the tipping point of an upright✓Our own piano and grand skids instead of a sack truck and hope✓Cast-iron frame, pin block and finish are each protected differently✓Insured with Wiener Städtische — while carrying, not only in the vehicle✓One contact person from the enquiry to the last handle
No site visit, no haggling on moving day. You send pictures, we calculate — and what we quote is what you pay.
01
Photos & key facts
One picture of the instrument, one of the stairwell, plus floor and address. From make and model we can usually tell weight and build without asking.
02
Fixed price within 24 hours
You get a price, not a range — including packing, transport, floors and insurance. Valid without small print.
03
Date & preparation
We sort out lift dimensions, stairs and access times at both addresses. If a crane is needed, we say so now and not on moving day.
04
Packing & carrying
On the day the instrument is wrapped on site, the floor is covered, the piano goes onto the skid and is brought down the stairs under control.
05
Setting up & handover
At the destination we place the instrument where you want it, take the packing material with us and walk around the piano together with you.
A recommendation for afterwards: let the instrument acclimatise for 24 hours in its new place and have it tuned only after two to four weeks — then the tuning will hold. On request we arrange the tuning appointment, together with an experienced piano tuner.
The chain of protection — step by step
Inside, a piano is a cast-iron frame under roughly twenty tonnes of string tension. Outside, it is a lacquered surface that records every fingernail. The two need very different kinds of protection. Here is how we work.
1
Padded blankets on every surface
Lid, side panels, back and underside are wrapped completely in padded furniture blankets and secured with stretch film — never with tape directly on the finish.
2
Corner protection on the edges
The four case edges get additional corner guards. They are the point where the pressure builds when the instrument is carried through door frames.
3
Piano skid with ratchet strap
For stairs the instrument goes onto the padded piano skid on its side and is strapped firmly to it. The skid takes the load and distributes it across the carriers.
4
A blanket over music desk and keys
The fallboard is closed and secured, the music desk covered separately. Otherwise it rattles against the case for the whole journey — which is exactly where the classic lacquer damage comes from.
5
Carrying-strap systems instead of brute force
Shoulder straps put the weight on the body, not in the hands. That is the difference between a controlled set-down on step seven and an instrument that slips.
6
Floor and door-frame protection
Parquet, tiles and stair nosings get covered, door frames get padded. The most common damage in a piano move is not to the piano — it is to the apartment.
Real jobs, real instruments
No stock photos: every picture below is from our own transports — from wrapping to the final set-up.
This is what an instrument looks like when it is ready to travel
Drag the slider: on the left the unprotected instrument, on the right the state in which it actually goes into the vehicle.
Upright piano — wrapped for stairs and the road
Ready to travelUnprotected
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Grand piano — case on the skid
Ready to travelUnprotected
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Who will be standing in your living room
FlexiTrans is an owner-managed Viennese business: Goran Dzajic runs the company and still carries on the jobs himself. For piano work we deliberately send a small, fixed crew — the same people who have already carried hundreds of instruments down Viennese period staircases.
No agency workers, no rotating subcontractors. When you call, you speak to someone who will be lifting on the day as well.
✓Permanently employed carriers who work as a team✓German and English, on the phone and on site✓Tidy people, clean shoes, a clean stairwell afterwards
For a piano move an hourly rate is the worse deal for you: the longer it takes, the more you pay. So we price per instrument — and carry the risk ourselves if the staircase turns out tighter than expected. For several instruments on one date we quote a combined transport with a combination discount instead of two full single prices.
Small piano
Spinet & compact upright, up to approx. 180 kg
from210 €
Fixed price within Vienna
✓ Blankets, edge protection and film✓ Transport in a secured cargo space✓ Positioned where you want it✓ Transport insurance included+ 24 € per floor
✓ Blankets, edge protection and film✓ Carrying straps & piano skate✓ At least three carriers✓ Positioned where you want it✓ Transport insurance included+ 26 € per floor
Final price from your photos — no recalculation on moving day.
✓ Legs and lyre professionally removed✓ Transport on the padded wooden skid✓ Three to five carriers✓ Reassembly and function check✓ Transport insurance included+ 46 € per floor
All amounts apply to addresses within Vienna and include packing, transport and insurance.
How stairs change the price
Stairs are the single biggest cost factor in piano moving — and the most common source of nasty surprises with other companies. So here is our scale, in the open.
Ground floor / step-freeno surchargeUp to two steps are not counted either
3 to 5 stepsno floor surchargeTypical for raised ground floors and basements
6+ steps, or per floorfull floor surchargeMini € 24 · upright € 26 · grand € 46
Lift available & usableno floor surchargeThe instrument has to fit in upright
Narrow period spiral staircasequoted individuallyWe then plan with three to four carriers
Crane neededfrom € 380When stairs and lift are not enough
Every surcharge is in your quote before you book. Nothing is added on moving day that was not discussed in advance.
Where we move pianos
Most of our jobs are in Vienna — we know the stairwells, the courtyards and the parking-ban permits. We also regularly work in the towns around Vienna — from Klosterneuburg via Schwechat to Mödling and Baden.
We are also regularly out in the towns around Vienna. Just tell us where the instrument is.
„Our grand piano was on the fourth floor with no lift. Two companies turned us down, the third wanted to charge by the hour. FlexiTrans looked at the pictures, named a fixed price and stuck to it — crane included. The piano is in the living room without a single scratch."
The H. family
Grand piano transport, 1180 Vienna
What customers ask us beforehand
If your question is not here, call us. We would rather sort something out in two minutes on the phone than in two days by email.
Within Vienna an upright starts at 210 € for a small piano and 270 € for a standard upright; a grand piano starts at 480 €. Each floor adds 24 €, 26 € or 46 € respectively. Wrapping, transport, positioning the instrument where you want it and transport insurance are all included — there is no hourly rate and no call-out fee inside the city limits.
A fixed price. Send us photos of the instrument, the staircase and the door; we calculate from those and put the figure in the quote. That figure is what you pay. If we misjudged the job, that is our problem, not yours. We only recalculate if the job itself changes — an extra floor, a different address, a no-stopping zone requested at short notice.
Slightly, yes — that cannot be avoided. It is not the drive that does it but the change in temperature and humidity: the spruce soundboard moves, and roughly 220 strings sit under 15 to 20 tonnes of combined tension. Good instruments often come through almost unchanged. Plan the tuning for two to four weeks after the move, once the instrument has acclimatised at its new location — then the tuning holds. On request we arrange the tuning date as well — together with an experienced piano tuner, by arrangement.
Yes. Every job runs under our transport insurance with Wiener Städtische, on top of statutory liability under Austrian law. For high-value instruments — Steinway, Bösendorfer, historic pieces — we declare the current value in advance and state the cover in the quote. Just tell us what the instrument is worth.
Usually within a few days, often the next day. For weekend slots, end-of-month dates or jobs that need a no-stopping zone (which has an official lead time), allow one to two weeks. Call us and we will tell you honestly what is possible.
Yes, but not on this website. This site is dedicated exclusively to piano and grand piano transport. Home and office removals, furniture transport and heavy transport are on our main site flexitrans.at — same company, same crew, same vehicles.
Need more than the piano moved?
This site belongs to FlexiTrans e.U. — the same company, the same crew, the same insurance. Everything about home moves, office relocations, furniture and heavy transport lives on our main website.
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Ready to travelUnprotected
Ready to travelUnprotected
